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RETURNS

Policy

All items must be returned within 30 days of receipt. The following conditions will apply:

  • The cost of the return label will be deducted from the refund value.

  • All item(s) must be in their original packaging, unopened, undamaged and have no missing parts and pieces. No exceptions.

  • We are not responsible for lost or damaged items in return transit.

Procedure

  1. To begin the return process, please send us an email to returns@sensetechshop.com.

  2. Please include your order number and reason for return.

  3. We will review your return request and issue a prepaid return label within 24 hours.

  4. Once we receive the item(s), we will process a refund to the original form of payment. Please allow 3-5 business days for a credit to appear on your account.

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